Production Coordinator

We are looking to recruit a new Production Coordinator for our Singapore site, within CCL Design’s ASEAN region.

Main Duties/Responsibilities:

• Providing administrative support to our Production department including data entry, sorting and filing
• Dealing with correspondence including replying to emails and dealing with phone calls
• Providing a first class customer service to our colleagues and customers
• Working with our die-cut moulds
• Work with the team to recommend quality, EHS and L&E improvement measures
• Manage the recycling, reuse and disposal of our die-cut moulds
• Daily monitoring of product stock

Qualifications/Skills/Experience

• Minimum “O” level or SPM, and 3 years of work experience
• Basic knowledge in Microsoft suite including Word, Excel and Outlook
• Experience and knowledge in Autocad would be an advantage
• Able to start work immediately

Personalsachbearbeiter/ HR-Specialist (m/f/d)

Ihre Aufgaben:

• Erstellung der monatlichen Lohn- und Gehaltsabrechnungen mit allen Vor- und Nacharbeiten
• Pflege der Personalstammdaten, Personalakten, Arbeitszeitkonten mittels ERP-System Infor 
• Bescheinigungs- und Meldewesen sowie Korrespondenz mit Krankenkassen, Behörden, etc.
• Monats-/Jahresabschlussarbeiten und Kontenabstimmung mit der Finanzbuchhaltung 
• Erstellung der Personalbudgetplanung / Monatliche Forecast 
• Erstellung und Bearbeitung von diversen Statistiken 
• Prüfung und Abwicklung der Arbeitnehmerüberlassungsverträge 
• Erstellung von Arbeitsverträgen, Einstellungsunterlagen, Versetzungen und Zeugnissen 
• Zusammenarbeit mit dem Betriebsrat 
• Koordination der Vorsorgeuntersuchungen in Zusammenarbeit mit dem Betriebsarzt 
• Erstellung der Unfallanzeigen an die Berufsgenossenschaft 

Your tasks:

• Preparation of the monthly payroll including all preparatory and follow-up work
• Maintenance of master data, personnel files, time accounts using the ERP system Infor
• Certification, registration and communication with health insurance companies and other authorities
• Monthly / annual closing work and account reconciliation with the accounting department
• Responsible for the personnel budget planning and monthly forecasts
• Creation and processing of various statistics
• Review and processing of temporary employment contracts
• Creation of employment contracts, recruitment documents, transfers and references
• Cooperation with the works council
• Coordination of preventive medical check-ups in cooperation with the company doctor
• Compilation of accident reports to the professional association

Ihr Profil:

• Eine abgeschlossene kaufmännische Ausbildung, vorzugsweise mit Weiterbildung zur Personalfachkraft (m/w/d)
• Mehrjährige Berufserfahrung im Personalbereich 
• Serviceorientierter Teamplayer mit guten Umgangsformen 
• Zuverlässige, strukturierte Arbeitsweise mit Eigeninitiative 
• Gute EDV Kenntnisse (MS-Office Programme), Infor/IGF Kenntnisse von Vorteil 
• Sicheres, freundliches Auftreten und gute Kommunikationsfähigkeit 

Your Profile

• Completed commercial apprenticeship, preferably with further training as a Human Resources specialist (m/f/d)
• Several years of professional experience in the Human Resources sector
• Service-oriented team player with good manners
• Reliable, structured way of working with initiative
• Good computer skills (MS Office programs), Infor/IGF knowledge is an advantage
• Confident, friendly personality and good communication skills

Wir bieten:

• Eine verantwortungsvolle und vielseitige Tätigkeit in einem engagierten Team
• Vielfältige Fort- und Weiterbildungs­möglichkeiten
• 30 Tage Erholungsurlaub pro Jahr bei einer 5-Tage Woche
• kostenfreie Parkplatzmöglichkeiten 
• Flexible Arbeitszeiten 
• Möglichkeit des Fahrradleasings 

We offer:

• A responsible and varied job in a dedicated team
• Diverse training and further education opportunities
• 30 days of vacation per year for 5-day working week
• Free parking facilities
• Flexible working hours
• Possibility of bike leasing

Process Engineer

Main Duties/Responsibilities

• To perform detailed Process Mapping on production machines and processes to assist identification of bottleneck for continuous improvement
• To support new products development to ensure capability in high volume production
• To define root cause of defects and provide continuous improvement proposal.
• To identify automation opportunity to reduce labor dependency in the processes and improve quality control.
• Ensure working instructions documentation is up to date and process control parameters.
• Support CCL Design in achieving service, quality, productivity and inventory targets.
• Manage key customer programs.
• Develop methods for process improvement, recommend new equipment, formulate & implement technical strategy to enhance productivity and quality control.
• Support Operational activities or tasks as assigned by Supervisor. 

Qualifications/Skills/Experience:

• A Bachelor/ Master’s Degree in Mechanical, Electrical, Electronic, Industrial, Manufacturing Engineering or equivalent
• Preferably min 2 years of experience in manufacturing environment, with ability to drive continuous improvement initiatives.
• Working experience in Plastic Injection and In-Mold Labelling manufacturing will be an advantage. 
• Exposure to robotic and programming will be an advantage.
• Knowledge of Lean and Six Sigma methods
• Lean Yellow/ Green Belt certified will be an advantage.
• Proactive and attention to details
• Familiar with the product life cycle and processes involved with a good mindset to improve processes with new initiatives and technologies.
• An innovative self-motivated and team player with ability to lead and initiate changes for improvement.

Quality Manager / EHS (m/f/d)

CCL Design Stuttgart GmbH is an independent company within the CCL Group and offers its approximately 100 employees a solid and future-oriented workplace. In the technical industry, we are known as a high-performance provider of complete solutions for all aspects of product identification combined with the manufacture of labels and labeling systems.

Main Duties/Responsibilities:

• Technical and personnel management of the strategic area IMS
• Advising the management on determining, evaluating and implementing customer, group and legal requirements
• Active participation in the management team to achieve the company's goals
• Representation of the company towards customers, suppliers, authorities and the group in IMS-related questions
• Analysis and continuous improvement of business processes to ensure profitability and quality in the IMS area
• Maintenance and further development of the existing Integrated Management System (IMS) with its modules (environment, occupational safety, fire protection, buildings, vehicle fleet, social responsibility and sustainability, data protection and energy
• Steering and implementation ext. audit
• Care of external Audits and inspections 
• Coordination and control of the documentation of the IMS (IMS manual)

Qualifications/Skills/Experience:

• Completed technical studies or completed vocational training in a production engineering profession. Ideally from the automotive (supply industry)
• Ideally you have several years of professional experience in the field of quality management
• Sound basic knowledge in the field of quality management and the relevant standards, preferably ISO 9001 and IATF 16949 as well as VDA 6, round off your profile.
• Training as a quality manager and quality auditor (preferably DQS certificates or equivalent)
• Sound basic knowledge in the areas of environmental management, occupational safety, data protection, energy management and project management
• Very good knowledge of spoken and written English

We Offer:

• Exciting work in a rapidly growing global company
• Flat hierarchies
• Attractive remuneration package
• Permanent employment
• Comprehensive induction and continuous training opportunities

Customer Programme Co-Ordinator

Internal Sales responsibility to provide support for the external Sales team in RFQ preparation and response; liaison between Sales and Operations to ensure efficient new project hand-over

Main Duties/Responsibilities:

• Understand and comply with all relevant Company rules, agreements, policies, procedures and with all relevant legislative requirements and codes of practice
• Liaise between Sales/Engineering/Purchasing functions in assessing cost of product manufacture
• Support external sales team in all aspects of customer projects – pre-& post award
• Present capacity and investment scenarios where necessary
• Co-ordinate internal review and approval of costs prior to quotation
• Progress and monitor the RFQ cycle
• Co-ordinate customer specific requirements within the RFQ cycle to include commercial, logistic, quality and technical content from internal departments
• Co-ordinate contract review with internal stakeholders & customer
• Prepare and present summary reports for local KPI review
• Prepare monthly status reports for senior management review
• Where appropriate, facilitate customer support on key projects along with action plan to secure business nomination
• Co-ordinate hand-over to Engineering & Operations team once successful on business nomination
• Management of post award customer demand – liaising with production and customer to ensure mutual agreement on demand fluctuations
• Communicate regularly and proactively with customers to develop relationships and maximize further business opportunities at all times

Qualifications/Skills/Experience:

• Strong interpersonal skills
• Excellent communication skills with the ability to communicate and present to both peers and management teams
• Ability to build an excellent rapport with the individuals within a team and encourage cross-functional teamwork
• Working knowledge of MS Word, Excel, Project is essential
• Ability to understand technical drawings
• Experience within polymer processing and/or decoration processes is preferred
• Experience of Injection Mould process/tooling is advantageous
• Working knowledge of quality systems is advantageous
• Working knowledge of problem-solving techniques is advantageous
• Can contribute to improvement culture
• Displays self-development ambitions

Key Account Manager

Die CCL Design Stuttgart GmbH ist ein unabhängiges Unternehmen innerhalb der CCL-Gruppe und bietet seinen rund 100 Mitarbeitern einen soliden und zukunftsorientierten Arbeitsplatz. In der technischen Industrie sind wir bekannt als ein leistungsstarker Anbieter von Gesamtlösungen rund um die Themen Produktkennzeichnung verbunden mit der Herstellung von Etiketten und Etikettiersystemen.

CCL Design Stuttgart GmbH is an independent company within the CCL Group and offers its approximately 100 employees a solid and future-oriented workplace. In the technical industry, we are known as a high-performance provider of complete solutions for all aspects of product identification combined with the manufacture of labels and labeling systems.  

Ihre Aufgaben:

• Bestandskundenbetreuung und aktiver –ausbau
• Klar strukturierte Reiseplanung
• Erzielung eines nachhaltigen Umsatzwachstums im zugeordneten Kundenbereich
• Erschliessung neuer Absatzpotenziale bei Bestandskunden durch aktives Cross Selling
• Aufbau eines starken Kunden-Netzwerkes
• Professionelle und kompetente Repräsentation des Unternehmens und des gesamten Produktportfolios
• Erarbeitung erfolgsorientierter und nachhaltiger Kundenstrategien
• Technische Produktberatung
• Aktive Projektbetreuung - auch in enger Kommunikation mit den unternehmens- und konzerninternen Abteilungen
• Zeitnahes Reporting der Vertriebsaktivitäten
• Transparentes und zeitnahes Berichtswesen
• Planung und Verantwortung des individuellen Erfolges

Your Tasks

• Existing customer care and active expansion
• Clearly structured travel planning
• Achieving sustainable sales growth in the assigned customer area
• Development of new sales potential with existing customers through active cross-selling
• Building a strong customer network
• Professional and competent representation of the company and the entire product portfolio
• Development of success-oriented and sustainable customer strategies
• Technical product advice
• Active project support - also in close communication with the company and group internal departments
• Timely reporting of sales activities
• Transparent and timely reporting
• Planning and responsibility for individual success

 

Ihr Anforderungsprofil:

• Erfahrung als Key Account Manager im Bereich beratungsintensiver Produkte
• Erfahrung in der Projektarbeit und im Lösungsvertrieb
• Ausgeprägte Kunden- und Serviceorientierung
• Technisches Verständnis
• Konsequente Abschlussstärke
• Zielorientierte und strukturierte Vorgehensweise
• Sehr gute analytische Fähigkeiten sowie Kommunikationsstärke
• Kreativität, Umsetzungswillen und Teamfähigkeit sowie die Bereitschaft, Verantwortung zu übernehmen
• Hohe Reisebereitschaft, evtl. auch im europäischen Ausland
• Verhandlungssicheres Englisch, weitere Fremdsprache von Vorteil

Your requirement profile

• Experience as a key account manager in the area of consulting-intensive products
• Experience in project work and solution sales
• Strong customer and service orientation
• Technical understanding
• Consistent final strength
• Goal-oriented and structured approach
• Very good analytical skills and communication skills
• Creativity and ability to work in a team as well as the willingness to take on responsibility
• Willingness to travel, possibly also in other European countries
• Business fluent English, additional foreign language an advantage

大客户经理 Key Account Manager

职位描述：

• 负责销售业务的拓展，与客户建立并维护关系，识别、开发、支持和赢得新项目
• 负责接收客户的报价需求并根据图纸的要求独立完成产品的报价，经过批准后提交给客户并与客户沟通和跟进，需要时将更新报价；
• 负责与商务有关的谈判包括合同、价格、付款条件、标准等。必要时也要与客户进行一些技术回顾； 
• 负责推广公司产品的市场地位，了解客户需求的趋向，了解和分析竞争对手的情况，制定销售的策略和方案； 
• 负责建立销售预算和月度的销售管理；
• 负责管控客户的财务付款，及时处理逾期呆账；
• 提升客户的满意度；
• 根据工作需要国内出差和国外出差。

Job Description:

• Create and implement business development plans, including:
  • Establishing and maintaining customer relationships
  • Identifying, developing, supporting and winning new projects
• Generate product quotations, including:
• Setting up quotation lists according to customer requirements & technical drawings
• Finalising quotation list with approval from Sales Director
• Following up on customer feedback
• Business negotiation activities, including formulating contracts, pricing, payment terms, specifications, etc. 
• Facilitate technical review meetings with customers when necessary
• Help to facilitate business development campaigns; stay up-to-date with customer needs, develop sales strategies, complete sales budget and monthly sales management reviews
• Manage customer payments in a timely manner
• Continuously enhance customer satisfaction
• Participate in domestic/overseas business trips, subject to customer needs

任职资格:

• 大学专科/本科学历，机械、电子专业；
• 有非汽车市场销售经验者优先；
• 熟悉医疗和电子市场的客户，有技术背景者为佳；
• 必须具备一定的工程技术背景，能够理解从工程设计到批量生产的过程，能够读懂产品图纸； 
• 必须具备生意头脑，能较好的理解产品的成本构成以及相应的商务成本等，能建立一套业务发展的流程； 
• 必须能运用英语听、读、写、说能力，能独立参加全英语的电话会议并能在必要时出国出差；
• 能够使用CAD /PRO-E、Solidworks 等工程软件做一些基本分析；
• 熟练使用OFFICE办公软件，特别是电子表格和POWERPOINT；
• 较好的书面和口头表达能力，解决问题的有效逻辑思维方法、团队合作精神和较强的自信心

 Qualifications:

• College/bachelor degree, with a major in machinery, engineering, electronics or other related fields
• Sales experience in non-automotive market is preferred, specifically within the medical/electronics industry, with a technical background
• Solid engineering/technical background, familiar with process from design to mass production and technical drawings
• Knowledge of cost structuring, business costing and business development processes
• Good command of:
• English as a working language for teleconferences and other business scenarios 
• Technical software including but not limited to CAD/PRO-E and Solidworks
• MS Office especially Excel and Powerpoint
• Written and oral communication skills

Customer Service Executive

Location: Chippenham, United Kingdom

The Role:

To deliver best in class service and ‘contact experience’ for all customers. Acting as customer voice within the organisation. Working closely with relevant departments to handle all aspects of account management ensuring customer expectation on pricing, delivery and quality are met.

Main Responsibilities:

• Generate RFQ’s based on Customer requirements
• Generate quotations based on customer requirements, ensuring accuracy at all times
• Ensuring quotes are completed within agreed timelines
• Work closely with NPI Team to quote on key projects
• Process Customer PO’s
• Confirm order lead time with customer and work with Operations to ensure on time delivery of products and samples is met
• Communicate regularly and proactively with customers to develop relationships and maximize further business opportunities with them at all times
• Coordinate with the Quality Department dealing with customer complaints and taking ownership for delivery of satisfactory resolution
• Ensure proactive and timely responses to external sales and customer enquiries
• Monitor on a monthly basis forecast vs. actual sales figures
• Monitor finished goods value levels, stock building, delivery etc
• Extract key customer information that can be used to promote better performance
• Provide assistance to both Production and External Sales teams
• Other duties as required and agreed

Scope/Measurement of Performance

• Customer service complaints in Q-Pulse
• Sample and Orders OTD
• RFQ response time and conversion rate
• Strategic customer KPI’s

Experience/Qualifications/Skills:

• Good English (both written and spoken) is required
• Experience in a customer service or quotation type role is preferred
• Experience within a similar role in a manufacturing environment is desirable but not essential
• Familiarity with order processing and customer forecast analysis operations
• Understanding of basic manufacturing cost model would be an advantage.
• Excellent communication skills
• PC and ERP systems literacy
• Good team player
• Excellent attention to detail
• Excel Skills